If you have paid the Reservation Fee to book a room and then decide to cancel your booking, the deposit is non-refundable. If you proceed to signing a Lease Agreement and then decide to terminate before the end date, you will be obliged to pay all the outstanding rent payments for the whole duration as specified in the signed contract. You can see the full cancellation policy here.

If you like to see the property and different room types in person, we are happy to take you for a tour! Our opening times vary from per location, so we encourage you to book a viewing appointment by call or by email.  We can also book a video call tour for those unable to visit in person.

During the booking process we ask you to provide us with the following documents:

1. A copy of your I.D./passport.
2. A copy of your student card, letter of enrolment from university, or letter of acceptance from university.
3. A copy of a utility bill as a proof of your home address.
4. A copy of your guarantor’s I.D./passport.
5. A copy of a utility bill under your guarantor’s name as a proof of their home address.

We just don’t know how many spaces will be available each year, so as soon as you’ve confirmed your place at your university, we recommend you proceed to booking. Your place at Unihalls is guaranteed only when you provide us with the necessary documentation, pay the deposit and any extras chosen, and receive the offer of accommodation.

Booking online is the easiest and quickest method to make a reservation at Unihalls. The booking process is demonstrated below:

1. Select location and room type.
2. Provide personal information and create an account.
3. Pay the deposit and any extras online.
4. You will get the payment confirmation instantly and an offer of accommodation will follow.

Alternatively, you can call, send us an email, or visit us on site to arrange your booking.

Unihalls admits students from any university and any part of the world. Therefore, if you are over 16 years old and you are enrolled at any educational institution as a part-time or full-time student, you can apply for accommodation. If you are not sure if you can stay with us, please contact the residence you want to live in, and the on-site accommodation staff will answer all your questions.