Unihalls has a dedicated maintenance team on each site to keep everything running smoothly. We aim to respond to your problem in a timely manner and complete a repair during the first visit. Of course, this isn’t always possible and there are times when parts need to be ordered or external contractors arranged – in these instances we aim to keep you updated with the progress of the issue as much as possible.

In case you have a maintenance issue, just submit a maintenance request through the Residents Portal and we’ll sort it out. For emergency cases, you can notify the on-site accommodation team at reception or by sending us an email.

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